Develop digital strategy and oversee execution for B2B and B2C demand generation marketing, while reporting to the Executive Vice President on HUB Midwest-West’s largest and longest-tenured client.
Highlights include exceeding growth goals with a 12% year-over-year increase in inbound leads and a 76% increase in demand generation from email marketing campaigns.
Created brand messaging, demand generation and email marketing strategies and managed execution with internal marketing team and external resources
Oversaw execution of paid ads (Google PPC) while managing budget and relationship with third-party agency, resulting in a 5x return on ad spend
Implemented new marketing automation platform (Act-On) into tech stack, as well as streamlined marketing operations with Zapier (API and web hooks)
Launched a new website (Squarespace as CMS), delivering a strong ROI
Improved strategy for inbound lead routing and inside sales team
Managed external resources (graphic designers, copy writers and agencies)
Managed marketing budget and spend, while contributing to planning for annual budgets
Director of Digital Marketing
HUB International
2020 – present
Developed strategy and oversaw implementation of global inbound marketing demand generation initiatives for a $120 million revenue company during a strategic acquisition by $2 billion dollar company, reporting to Chief Marketing Officer
Tracked and reported global and regional marketing KPIs, delivering a 76% year-over-year growth in inbound leads
Managed a $300,000 paid advertisement budget and directed strategy for Google paid search and LinkedIn advertising, including managing the creative copy and design development
Created global email strategy, using Marketo to implement complex nurture streams with A/B testing
Developed persona-based (industry, global region, language, job title) campaigns and nurture email streams
Managed the demand generation manager, an in-house Marketo certified expert based in Germany
Collaborated with global sales leaders and product teams to design and implement account-based marketing campaigns
Co-led biweekly regional inbound lead meetings to report KPIs and lead routing compliance
Collaborated with marketing agency on various initiatives, including WordPress development, global SEO strategy and content development
Director of Marketing, Demand Generation
Miller Heiman Group
2018 – 2019
Digital Marketing Manager
Digital Third Coast
2017 – 2018
Managed internal digital strategy for Digital Third Coast, Chicago’s leading SEO + PPC marketing agency
Generated leads for agency through inbound and partnership marketing strategies
Established and tracked annual and quarterly budgets, content initiatives and forecasts
Directed agency rebrand and website relaunch
Oversaw SEO content campaigns and media outreach efforts
Oversaw PPC strategies and reported on metrics using Google AdWords and LinkedIn
Established agency tone and messaging strategies
Wrote, edited and established audience strategy for agency email nurtures
Conceived, wrote and edited on-site resources, blogs and gated content
Strategist for Waterstone Management Group, Digital Third Coast’s largest client in portfolio
Developed strategy for client’s inbound B2B marketing strategy, including media outreach
Produced inbound content offers for client’s inbound strategy and coordinated SEO content campaigns
Oversaw technical audit for client’s new website (WordPress)
Led weekly and monthly reporting meetings for client stakeholders
Digital Marketing Project Manager
Avenue
2016 – 2017
Managed digital and integrated client marketing projects for international organizations:
Essity Tork (formerly SCA), a leading global hygiene and health company
Lead contact for Essity’s digital initiatives
Managed merger between SCA and Wausau Paper, including writing and executing email campaign (MailChimp) and quarterly print poster announcements
Owned and executed sales enablement program highlighting featured employees — produced video (FTP, YouTube), email (MailChimp) and text (TextMagic) content
Coordinated and executed inbound marketing efforts for client microsites
Managed sales enablement app development and maintenance (iOS, iTunes store)
VPay, a venture-backed FinTech start-up re-launching the brand to increase leads and revenue
Project manager for branding and strategy overhaul and go-to-market plan
Directly supervised a website relaunch (WordPress) and technical audit
Executed and managed direct mail, inbound and social digital marketing initiatives
CUNA, a national association for credit unions seeking to retain and invigorate members
Budgeted and managed enterprise website redesign with extensive UX elements and coordinated with offshore development team
Scheduled, budgeted and executed nationwide membership communication strategy featuring a 15-part, variable printed content deliverable
Health Strategy, a B2B pharmacy benefits consultants seeking to establish brand and increase leads
Managed the design, copywriting and development of new responsive WordPress site
Co-developed, budgeted and executed digital marketing (social and inbound) strategy
Digital Manager
Northwestern University
2010 – 2016
Led cross-functional creative team delivering highly visible content for a national brand in an emerging digital industry with an annual budget of $25 million, an increase from $6 million over a four-year period
Created a branding and communication strategy (editorial, video, social and web) in accordance with university’s marketing and brand guidelines
Redesigned and launched a responsive website and re-established department’s web presence
Vetted and hired vendors to create branding, logos, infographics, video graphics packages and interactive assets to increase user engagement and maintain marketing goals and guidelines
Created department’s first editorial calendar to coordinate website and social content
Ensured ADA compliance by prioritizing WCAG 2.0 guidelines
Streamlined video production, creating a captioning process and producing interactive and analytic-based content
University of Illinois, BS Journalism (2008)
Scrum Alliance, Agile Product Owner Certification (2014)
General Assembly, User Experience Design Bootcamp (2016)
Hubspot, Inbound Marketing Certificate (2016)
MIT Sloan, Blockchain Technologies Certificate (2018)
Core Concepts I, Marketo (2019)
Education
Salesforce, Marketo, Act-On, SharpSpring, HubSpot, MailChimp, Google Analytics, WordPress, Drupal, Squarespace, Moz, SEMRush, SEOClarity, InvisionApp